Naturalmat are currently looking for a new store manager to join our fantastic team and manage our London boutique. So if you have a passion for Naturalmat products and would love to work for us then read ahead to find out if you have what it takes...
The ideal candidate will have previous sales and customer service experience, preferably in store management, excellent organisational skills, be enthusiastic, self motivated and ready to use their initiative.
The scope of the job includes sales, customer service, merchandising and administrative responsibilities, including telephone and in store order processing.
The following other tasks will be the responsibility of the Shop Manager:
• Providing excellent customer service and product information
• Ensuring shop display looks attractive, organised and branded at all times
• Maintaining reports to forward to head office
• Raise purchase orders with suppliers and tracking sales
• Sourcing and suggesting new products and ranges to keep the
store fully stocked with great products
• Undertaking stock checks on a monthly basis
• Drive customers to the shop by carrying out marketing in the local area
• Taking telephone orders for mail order and Internet customers as well
as all shop orders - this includes processing all paperwork relating to
orders, pack and dispatch and all customer payments.
• Answering customer enquiries and/or any problems/complaints.
• Providing general office administrative assistance.
• Opening and running shop on Saturdays.
• Manage trade accounts and ensure good relations through promptly resolving
any problems
Salary dependant on experience; to be discussed at interview stage.
If you have all the above required skills then please apply!
To apply please call us on 01392 877 247 or email freya@naturalmat.co.uk
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